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JAPAN MARKET ENTRY

Enter Japan without
hiring a team.

Not a sole distributor. Not a country manager you have to recruit. Live next month, first buyer meetings in three, at around a quarter of the cost of building a local entity.

Book an intake call
GTM OPERATION
AccountScoreBuyer
Retailer ASpecialty grocery / 32098Category buyer
Retailer BHotel group / 18095Food and beverage director
Retailer CRegional chain / 54093Head of sourcing
Retailer DAirport retail / 26091Merchandising lead
Retailer EDepartment store / 14088Buying manager
Retailer FEC platform / 41086Category manager
Ranked by ICP fit0 / 50 accounts
scratch-second / agents

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search-companiesfind-decision-makersdraft-proposal
10 agents activeMCP connected
SGTM Operator50 accounts found. Outreach drafts are ready for review.
WHY JAPAN IS DIFFERENT

Products rarely fail here on quality.

They fail on shelf life, on labelling, on order size, and on who controls the relationship. All four are knowable in advance.

01

The distributor owns the shelf, not you

Most brands enter through a sole importer, hand over the territory, and never see the buyer again. Pricing, placement and the pace of the rollout stop being yours. Ending the agreement later is slow and expensive.

02

Retail here buys small and often

Japanese chains order in small lots with high frequency and expect short lead times. A supply plan built for monthly container shipments usually fails the first commercial review, whatever the product is.

03

Shelf life is counted on arrival

Buyers require a set share of the shelf life to remain at the point of delivery, commonly two thirds. Subtract ocean freight and customs and many products fail this test before anyone tastes them.

04

Labels and claims are decided by law, not marketing

Ingredient classification, mandatory label items, and which health claims may appear on the pack are all set by Japanese statute. The pack that works everywhere else is often the one that cannot ship here.

WHAT WE DO

From channel selection to the first purchase order.

Split the work across vendors and it stalls at the seams. We carry it end to end and take execution responsibility for the result.

01

Channel selection

Decide where the product actually belongs

Convenience stores, drugstores, department stores, specialty grocery, e-commerce and food service each buy differently. We choose the channel your price point and volume can sustain, and say so with the numbers.

02

Regulatory clearance

Confirm the product can be sold before anyone pitches it

Ingredient classification, label requirements, permitted claims and shelf life. We establish the compliant form of the product first, so the launch date stops moving.

03

Buyer development

Reach the person who controls the shelf

We identify the retailers, wholesalers and platforms that hold the category, name the decision maker, and open the conversation in Japanese, one account at a time.

04

First order

Stay in the room until something ships

Trading terms, samples, the first purchase order and the terms that follow it. We negotiate as your Japan team rather than handing you an introduction and stepping back.

REGULATORY

Confirm the product is sellable before you pitch it.

Ingredient classification, labelling, claims and shelf life are settled in month one, so the launch date stops moving.

Food or pharmaceutical

Japan draws a statutory line between food and pharmaceutical ingredients. An ingredient legal in a supplement at home may put the whole product on the pharmaceutical side here, which changes who may import and sell it.

Mandatory labelling

The Food Labelling Standards set the required items, the Japanese-language display, allergen declaration, nutrition calculation method and country of origin. Most imported packs need a new artwork version.

Permitted claims

Health and efficacy claims are restricted by the Pharmaceutical and Medical Device Act. We produce a line-by-line list of what your existing pack and marketing may and may not say in Japan.

Functional claims filing

Where a health benefit is central to the proposition, we assess whether a Foods with Function Claims notification is worth filing, and what evidence it would require.

Shelf life on arrival

We calculate remaining shelf life at delivery against your production and freight schedule, and tell you early if the format has to change.

Tariff and origin

HS classification, the applied duty rate, and whether an economic partnership agreement lets you reduce it with a certificate of origin.

TRADING TERMS

Answer the buyer's first four questions with numbers.

Price build-up, MOQ, lead time, payment. Deals stall on terms far more often than on the product.

Price build-up

FOB or CIF, importer and distributor margin, retail margin. We work backwards from the shelf price a Japanese shopper will pay against the local competition.

MOQ and lead time

Minimum order quantity and the days from purchase order to delivery. The first question a buyer asks, and the one that ends most conversations.

Listing fees and promotion

Some chains charge for the shelf. Entry fees, promotion cost share, in-store sampling and launch support are budgeted before the negotiation, not after.

Payment and credit

Letter of credit or telegraphic transfer, deposit share and payment terms. We set the credit position on the first order before terms are discussed.

SPEED

Japan should not take a year to start.

Entry is slow because of the work, not the decision. Research, list building, drafting, reporting. While people carry all four, the launch can never move faster than the headcount you assigned to it.

TaskConventional approachScratch Second
Putting someone on Japan3 to 6 months to hireLive next month
Channel choice and regulatory assessment3 to 6 months1 month
50 target accounts with named buyers2 weeksSame day
Researched, personalised outreach30 min per accountMinutes per account
Reaching the first buyer meetings9 to 12 months3 months
Weekly pipeline reportHalf a day of someone's timeGenerated

4x faster

To the first buyer meetings. Nine to twelve months is normal for a market entry of this kind. We work to three.

75% lower

Against building a Japan entity at roughly $475K a year. $120K a year here, with regulatory work, outreach and reporting included.

WHY IT IS FAST

Because people are not carrying the work.

Agents research accounts, score fit, draft in Japanese and keep the pipeline current. A person reviews and sends. You never operate any of it.

RevOps
Strategist
Researcher
GTM Operator
Engineer
Creative
Reporter
BD Manager
Secretary
Closer
Compliance
Sales rep
WORKFLOW

The same sequence runs on every account.

TriggerIdleRecord createdA new lead lands in the CRM
IdleWeb agentEnrich the lead with web research
IdleCustom agentScore the lead for ICP fit
IdleIfRoute the lead by segmentTrueFalse
IdleEnroll in sequenceKey account sequence
IdleEnroll in sequenceStandard sequence
IdleRecord createdA new lead lands in the CRM
IdleWeb agentEnrich the lead with web research
IdleCustom agentScore the lead for ICP fit
IdleIfRoute the lead by segment
IdleEnroll in sequenceKey account sequence
IdleEnroll in sequenceStandard sequence
PROCESS

Three months to the first meetings.

Qualify, open, meet. No six-month research phase before anything moves.

Month 1

Qualify

Channel selection and regulatory assessment. We establish whether the product can be sold in Japan in its current form, and what has to change if not.

Month 2

Open

Target account list, named buyers, Japanese-language outreach, and the pipeline infrastructure to track it.

Month 3

Meet

First meetings and sample rounds. Targets and positioning are narrowed on the responses we get.

COST

Three ways to be present in Japan.

Move the inputs and compare. Look past the cost line at what you still own when the engagement ends.

Appoint a sole distributor

Margin given away on Japan revenue, assumed at 35%

$1.40M

Build a Japan entity

Country manager, staff, incorporation, office, trade shows, regulatory work

$950K

Install the function (Scratch Second)

$5K first month, then $10K per month

$235K

Against building a Japan entity, the difference is $715K. The distributor route looks cheap only while volume is small, and it costs you the buyer relationship and pricing control permanently.

Distributor margin and entity costs are indicative figures based on common market practice; actual terms vary by category and agreement. Scratch Second pricing is exact.

REPORTING

The numbers assemble themselves.

Accounts contacted, replies, meetings, stalled deals. Delivered weekly in English, in a form your head office can read without translation.

Open deals
AccountPhaseValue
Retailer ANational rolloutNegotiation$175,000
Retailer BHotel group listingNegotiation$175,000
Retailer CChain-wide listingWon$50,000
Retailer DAirport retail pilotProposal$9,000
Retailer EDepartment store testTo contact$10,000
Retailer FEC platform launchTo contact$777,500
Retailer GRegional chain rolloutQuotation$100,000
Conversion by phase

Total conversion rate 21.4%

To contact14
78.6%
Proposal11
72.7%
Quotation8
62.5%
Negotiation5
60.0%
Won3
FOUNDER'S TRACK RECORD

We have sold into this market before.

Scratch Second was founded in 2026. The work below was carried out by our founder, Hirokatsu Miyamoto, inside operating companies rather than under this company name.

Retail distribution

From 100 to 2,400+ convenience stores

Placed a two-year-old startup's product into a top Japanese convenience-store chain and scaled from 100 stores to over 2,400, as the first US-startup sales hire in Japan. Negotiation, category buy-in and rollout were run hands on.

2,400+ stores

Premium network

A 500+ outlet premium channel, built from zero

Specialty grocers, five-star hotels, airport lounges and wholesalers, opened and managed as one network rather than a list of one-off accounts.

500+ outlets

Pipeline and closing

2,000+ leads managed end to end

Built a real-time dashboard across the full funnel, designed the branching follow-up logic, and executed the closings rather than handing over a system and walking away.

2,000+ leads

FAQ

Frequently asked questions

No. Most brands begin by shipping to a Japanese importer of record while we develop the channel, and only incorporate once the volume justifies it. We tell you when that point arrives rather than pushing it early.
A sole distributor takes the territory, the buyer relationship and the pricing power, and the agreement is hard to unwind. We work as your team instead. Every account, contact and negotiation sits in a system you own, and you keep the right to change direction.
That is the first question we answer, in month one. Japan classifies ingredients between food and pharmaceutical, and the line differs from the US and the EU. We screen the formula, identify any ingredient that blocks import or forces a reformulation, and tell you the compliant form of the product before any buyer sees it.
Usually yes, at least for the label. Japanese-language mandatory items, allergen declaration, nutrition calculated to the Japanese method and country of origin are set by law. We specify the required artwork changes early so the launch date does not move.
We do. You never operate them. The agents handle research, list building, scoring and drafting; a person reviews and sends. Your team receives a weekly pipeline in English and makes decisions.
The first month is 5,000 USD and covers channel selection and the regulatory assessment. From month two it is 10,000 USD per month, which includes buyer development, outreach, negotiation support and weekly reporting. There is no long tie-in; you can end it month to month.

Japan does not have to wait on a hire.

Bring the product and the target price. We will tell you whether it can be sold here.
Thirty minutes is enough for the first conversation.

Book an intake call